Essential Responsibilities:

· Demonstrate excellent people skills, including interpersonal communications, with both internal and external customers.

· Demonstrate sustainable leadership qualities, including coach and mentor management.

· Create and build relationships, and advice management regarding personnel issues.

· Understand and manage workforce planning, talent acquisition, talent development and retention - including recognition and incentive program management and other events.

· Assist with developing and implementation of organizational change.

· Manage Worker's Compensation process including all stages of claim management, discussions with carrier, ergonomic safety, and process of employee accommodations.

· Manage leave of absence requests including handling employee inquiries, EDD related verifications, and designation of appropriate documentation based on requests.

· Manage performance reviews, including reviewing employee and manager comments and merit increase processing.

· Manage and assist with benefit administration, including invoice reconciliation, qualifying events, and open enrollment.

· Manage the employee life cycle from recruitment to termination

· Complete site visits - including weekly visits, or other visits as needed for investigations, exit interviews or other events.

· Conduct investigation interviews with employees.

· Record and maintain required documentation.

· Track and keep record of required medical certifications and continuing education classes for credentialing and compliance purposes, as required.

· Manage HRIS process, workflows, data, and reporting.

· Develop and maintain effective communication with required vendors.

· Reviews and supports the corrective action process, including guiding management to avoid liabilities.

· Maintain in-depth understanding of the local employment and labor laws, rules and regulations.

· Prepare reports, data analytics and

· Respond to requests for information through all modes of communication in a timely manner - HRIS ticketing system, email, messaging, etc.

· Participate, coordinate and manage company events as necessary.

· Able to mitigate risks by delegating high-level inquiries and issues to Business Associate II and III for further support.

· Respond to requests for information, researches, resolves complex problems, and prepares correspondence of a sensitive and/or confidential nature.

· Work flexible hours, which includes some evenings and weekends

· Work at any of locations, including clinics, mobiles, schools, event locations, or other locations as assigned.

Secondary Responsibilities:

· Assist with duties - Annual Affirmative Action Plan, Safety Plan, EEO-1 and Vets-100, and governmental claims and other reports as necessary.

· Ability to conduct thorough, effective, and objective administrative investigations covering the vast number of government agency complaints, employee corrective and disciplinary actions, employee complaints and claims.

· Present information in front of a group of employees, including management via online or in-person as needed.

· Assists with training and development, including conducting, developing, researching, tracking and implementing trainings throughout the organization.

· Assists with employee relation functions such as conducting staff surveys, coordinate employee relations activities and programs that promote positive workplace relations.

· Attends workshops, training, and meetings as needed, and as requested.

· Assist management with HR or other related projects, as assigned.

· Performs other duties, as assigned.

Qualifications:

· Bachelor's degree in human resources management or other related field and/or equivalent work experience

· Experience in health care setting and/or non-profit setting preferred

· PHR or SHRM certification preferred

· Proficient in the MS Office Suite (Word, Excel and PowerPoint, Outlook), Vision, HRIS, and similar programs required for the role

· Proficient at initiating and executing tasks with minimal guidance - includes working and responding to inquiries independently, prioritizing tasks and meeting deadlines

Work Conditions:

* Travel to other sites and/or locations is required - Events may require a day or overnight trip to attend

* Work indoor and outside in varying temperatures and work conditions

* Prolonged periods of walking, standing or sitting

Physical Demands:

This position requires:

· Sitting, walking, and standing associated with a normal medical, clinical and administrative office environment, with some bending, reaching, stretching, and lifting up to 25 pounds.

· Manual dexterity for tasks involving standard office equipment and computer keyboard, including repetitive movements, such as typing.

· Traveling to work sites, including some exposure to outside elements.

· Exposure to potentially dangerous materials and situations, requiring adherence to extensive safety precautions and possibly the use of protective equipment.

Confidential Employee:

A confidential employee is someone who helps formulate management policies regarding worker conditions and has access to confidential information that helps formulate those labor policies. Some possible examples of confidential employee job titles are: secretaries, assistants to supervisors or managers, and anyone in labor relations departments or HR. If a worker is typically in management meetings, but not a manager themselves, they may well be a confidential employee. These are personnel who assist and act in a confidential capacity to management personnel, or as someone who has regular access to confidential information re: bargaining strategy or changes the employer anticipates may result from the collective bargaining process.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.